Frequently Asked Questions
Everything you need to know about our curated collections and services.
What is the typical shipping timeframe for orders?
We aim to process and dispatch all orders within 24-48 hours. Domestic UK shipping typically takes 2-3 business days, while international delivery times vary by destination.
What is your return policy for online purchases?
We offer a 14-day return window from the date of receipt. Items must be returned in their original, unworn condition with all tags attached to be eligible for a full refund.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping costs and estimated delivery times will be calculated at checkout based on your location.
How do I know which size to order?
We provide detailed sizing measurements for each garment on the product page. If you have specific questions about fit or fabric, our team is happy to provide personalized advice via email.
Are the products sold online the same as in your Edinburgh store?
Our online store features a curated selection of our physical inventory. If you are looking for a specific item seen in-store that is not listed online, please contact us directly.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like Apple Pay and Google Pay.